Good quality briefcase in bag form with lots of pockets inside.
School supplies - Document holder, bag shape with pockets (red color)
Good quality briefcase in bag form with lots of pockets inside.
Red color
Number of pockets: 7
EXCHANGE AND REFUND POLICY
JOY Today | JOY Today
Please review our EXCHANGE AND REFUND POLICY carefully.
JOY Today Exchange and Refund Policy | JOY Today
- Returns accepted are for defective items only
We do not accept returns or exchanges unless the item you purchased is faulty. If you receive a defective item, please contact us at the telephone number or email address below and provide details of the product and the defect. We will then tell you how to return the product.
You will be responsible for the shipping costs associated with returning your item. We are not responsible for any loss or damage occurring during transit. You must also, for all returns, prepay the cost of shipping and insurance (if applicable). If your return is eligible for a refund, the refund will not include any shipping and handling charges that may appear on the packing slip or invoice.
When we receive the returned product, we will examine it and notify you by email, within a reasonable time, whether you are entitled to a refund or exchange due to the defect. If you are entitled to an exchange or a refund, we will replace the product or refund the purchase price (depending on the original method of payment). Shipping and handling charges you have already paid are non-refundable and refunded amounts will not include the cost of shipping. It may take up to 15 business days after you receive our email before you see the refund on your statement.
Contact information :
JOY Today | JOY Today
Email: info@joy-today.org
You should write to us by email to obtain the address where you will return your product to us.
- Customers can return unopened items
- Returning Unopened Items:
We accept returns of new and unopened items. You may return unopened items in their original packaging within 15 days of receipt of your product from an online purchase or within 3 days (72 hours) of your purchase in store, with a receipt or proof of receipt. 'purchase. If 15 days have passed since you received your merchandise paid for online or 3 days (72 hours) after your purchase in store, we cannot offer you a refund or exchange.
Only regular priced items can be refunded. Sale items are non-refundable.
To track the status of your return, please contact us at the phone number or email address below.
- Trades
We only exchange goods that are faulty or damaged. When you consider that a product is defective, please contact us, within 15 days of receipt of your product after an online purchase or within 3 days (72 hours) of your purchase in store, at the telephone number or at the email address below and provide details of the product and defect. We will then tell you how to return the product.
- Exceptions
Some items are neither refundable nor exchangeable. These items are designated on our website as non-refundable, on sale or part of a final sale.
- Dispatch
You will be responsible for the shipping costs associated with returning your item. We are not responsible for any loss or damage occurring during transit. You must also, for all returns, prepay the cost of shipping and insurance (if applicable). If your return is eligible for a refund, the refund will not include any shipping and handling charges that may appear on the packing slip or invoice.
To return or exchange the item you purchased, please mail it, along with a copy of your receipt and any other information regarding your purchase, to the address listed in the contact details below:
JOY Today | JOY Today
Email: info@joy-today.org
You should write to us by email to obtain the address where you will return your product to us.
- Process
When we receive your item, we will examine it and notify you by email within a reasonable time if you are eligible for a refund or exchange.
If you are eligible for a refund, we will refund the purchase price and a credit will be applied to the original form of payment. Shipping and handling charges you have already paid are non-refundable and refunded amounts will not include the cost of shipping. It may take up to 15 business days after you receive our email before you see the refund on your statement.
If you are eligible for an exchange, we will ship a new item to the original shipping address.
- Contact information :
JOY Today | JOY Today
Email: info@joy-today.org
You should write to us by email to obtain the address where you will return your product to us.
10-09-2022
Delivery is obtained at least within 15 days following the online order and at most within 30 days of the online order. This delay peut-être longer if there was a shortage of stock or any situation related to the order and in this case, the customer is notified by email or by telephone. We do not deliver for in-store purchases.